We may sound like we are trying to toot our own horns, but it is true—large credit card processors are not always the best way to go. Just because they are well known and process for many mainstream businesses does not mean they know how to fulfill your specific merchant account needs. Here are a couple of things to keep in mind when picking the best merchant account provider for your online store.
Big merchant account providers process for thousands and thousands of businesses, which makes it difficult to keep track of everyone. To them, you are just a number—they do not remember your name or what type of goods or services you sell. Here at Instabill, we make credit card processing personal. We know how much you process each month as well as what new items you are adding to your inventory and, most importantly, we know you by name.
When you call big corporations, you wind up talking to a machine, pressing numbers, and getting the runaround to find the right department. You talk to a new customer service rep each time you call and no one can ever get your story straight. We operate differently at Instabill. You will get one merchant account specialist who will be with you throughout the life of your merchant account. He or she will help you with the application process and be there to answer all of your questions until your final payout.
If you have problems with chargebacks or refunds, our customer service specialist Peg will always be there to help you and Matrika, our risk mitigation officer, will even make complimentary phone calls to your customers to make sure they were happy with the purchase they made from you. At Instabill, we believe it is our duty to work with you as well as for you.
We have been a preferred credit card processor for e-commerce merchants worldwide since 2001 and we want to show you how we can help your business succeed. To find out how you can apply for an Internet merchant account with Instabill, call 1-800-318-2713 to speak with your dedicated merchant account specialist or contact us online today.